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Can't open .story file on Storyist App


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#1 dimihen

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Posted 29 June 2015 - 07:14 PM

I just purchased Storyist and installed it on my MacBook pro. When i try to import a .story file, the app will not recognize it.

Please advise.

thanks



#2 Steve

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Posted 29 June 2015 - 07:19 PM

Hi dimihen,

 

Thanks for purchasing Storyist for Mac.

 

Storyist doesn't import projects into other projects, which is the reason the .story file is grayed out when you use File > Import.

 

Use File > Open instead.

 

-Steve



#3 dimihen

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Posted 29 June 2015 - 07:47 PM

I tried that as well and get the following message:

The document “Cash Management.story” could not be opened. The unzip library failed to open /Users/AOT/Dropbox/IRC/Cash Management.story.

Please advise

thanks



#4 Steve

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Posted 29 June 2015 - 07:51 PM

Hi dimihen,

 

Storyist projects are zip archives. It sounds like there is a problem with the archive.

 

Send some email to the support address with OS X, Dropbox, and Storyist version info and we'll investigate.

 

-Steve



#5 Steve

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Posted 30 June 2015 - 04:40 PM

Hi dimihen,

 

Thank you for the email to the support address.

 

For this who are following along: As it turns out, the files are not Storyist files. It looks like another app is also using the .story extension (perhaps Storyline).

 

-Steve






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